Terms of Service

Effective Date: August 13, 2026

Website: thatthatbd.com

Owner/Operator: That That

Welcome to That That. By accessing or using our website (thatthatbd.com), purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website.

1. General Conditions & Age Requirement

  • Age Limitation: You must be at least 21 years of age (or the legal minimum age for purchasing vaping products in your jurisdiction) to browse this site or purchase products. By using this site, you represent and warrant that you meet the legal age requirement.

  • Refusal of Service: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion for any reason, including suspected age misrepresentation or fraudulent activity.

2. Products & Authenticity

  • Product Descriptions: We make every effort to display the colors, specifications, and details of our products accurately (including nic salts, devices, and disposable cartridges). However, actual product packaging or colors may vary slightly due to device display settings.

  • Authenticity Guarantee: All products offered on That That are sourced from authorized manufacturers and distributors.

  • Nicotine Warning: Products sold on this website may contain nicotine, which is an addictive substance. These products are intended solely for adult consumers of legal age.

3. Pricing & Payments

  • Pricing: All prices listed on the website are in Bangladeshi Taka (BDT) unless stated otherwise. Prices are subject to change without prior notice.

  • Payment Methods: Payments can be made via authorized payment gateways, credit/debit cards, Mobile Financial Services (bKash, Nagad, Rocket), or Cash on Delivery (where applicable).

  • Order Acceptance: Receiving an order confirmation email does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt.

4. Shipping & Delivery

  • Shipping times and costs are calculated at checkout and may vary depending on your location within Bangladesh.

  • That That is not responsible for shipping delays caused by courier services, incorrect shipping addresses provided by the customer, or events beyond our reasonable control.

5. Returns, Refunds & Cancellations

Returns and refunds are governed by our Refund and Returns Policy. Unopened items in their original packaging must be reported within the specified timeframe. Opened consumable products (e-liquids, cartridges, pods) cannot be returned due to hygiene and safety regulations.

6. Intellectual Property

All content included on this site—including logos, graphics, text, images, product layouts, and software—is the property of That That or its content suppliers and is protected by applicable intellectual property and copyright laws. Unauthorized reproduction or redistribution is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, That That shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our products or website.

  • Unauthorized access to or alteration of your account data.

  • Improper use or handling of vaping products purchased from our store.

8. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon posting to this page. Continued use of the website constitutes acceptance of the updated terms.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Email: sales@thatthatbd.com

  • Phone / WhatsApp: +8801718782328

  • Address: House-37, Road-104, Gulshan-2, Dhaka-1212, Bangladesh